Privacy Policy

Last Updated: February 2025

At minovarlex, we understand that managing your financial information requires trust. This privacy policy explains how we collect, use, and protect your personal data when you use our annual budgeting platform and services.

We're committed to being transparent about our data practices and complying with the Australian Privacy Act 1988, including the Australian Privacy Principles. Your privacy isn't just a legal obligation for us—it's fundamental to how we operate.

Information We Collect

Personal Information You Provide

When you create an account or use our budgeting services, we collect information that you voluntarily provide to us:

Name, email address, and contact details
Financial information including income details, expense categories, and budget preferences
Payment information when you subscribe to premium features
Communication preferences and feedback you share with us
Any other information you choose to provide through our platform

Information Collected Automatically

Like most online services, we automatically collect certain technical information when you interact with our platform. This helps us understand how people use minovarlex and where we can improve.

Device Information: We collect details about the device you're using, including browser type, operating system, and device identifiers.

Usage Data: This includes which features you use, how often you access your budget, and patterns in your interaction with our tools.

Location Information: We may collect general location data based on your IP address to provide region-specific features and comply with local regulations.

Information from Third Parties

Sometimes we receive information about you from other sources, but only when you've given permission. If you connect your bank accounts through our secure integration partners, we receive transaction data to help automate your budget tracking. We don't sell your data to third parties or purchase data about you from data brokers.

How We Use Your Information

Your data serves specific purposes that directly support your budgeting experience. We're not in the business of using your information for purposes you wouldn't expect.

Core Service Delivery

Creating and maintaining your budget accounts and profiles
Processing your financial data to generate budget reports and insights
Syncing your data across devices so you can access your budget anywhere
Providing customer support when you reach out with questions or issues
Sending you important updates about your account or service changes

Service Improvement and Development

We analyse aggregated, anonymised usage patterns to understand what works well and what doesn't. This helps us decide which features to build next and where to focus our development efforts. Individual user data isn't used for these analyses—we look at trends across our user base.

Security and Compliance

We use your information to detect and prevent fraudulent activity, protect against security threats, and ensure our platform remains safe for everyone. This includes monitoring for unusual account activity and implementing security measures that protect your financial data.

We're also required to use certain information to comply with Australian financial services regulations and tax obligations.

Australian Privacy Principle Compliance: We collect, use, and disclose your personal information only for purposes that are directly related to our budgeting services or purposes you would reasonably expect. We don't use your sensitive financial information for marketing purposes without your explicit consent.

How We Share Your Information

We're selective about who has access to your data. Your financial information is sensitive, and we treat it that way.

Service Providers

Some trusted third-party companies help us run minovarlex. These include our cloud hosting provider, payment processor, and customer support platform. Each of these partners is contractually bound to protect your information and can only use it for the specific services they provide to us. They can't use your data for their own purposes.

Legal Requirements

There are limited circumstances where we're legally obligated to disclose information. This includes valid court orders, subpoenas, or when necessary to comply with Australian law. We'll notify you about these requests unless we're legally prohibited from doing so.

Business Transfers

If minovarlex is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You'd receive notice before your information becomes subject to a different privacy policy.

What We Don't Do

We don't sell your personal information to advertisers, data brokers, or other third parties. Your financial data isn't a product we monetise.

We don't share identifiable financial details with marketing partners or use your budget information to target you with ads.

We don't provide your data to other users unless you explicitly choose to share specific budget information through our collaboration features.

Data Storage and Security

Protecting your financial information is something we take seriously. We've implemented multiple layers of security to keep your data safe.

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols. Your financial data is also encrypted at rest in our databases.

Access Controls

Only authorised minovarlex employees with a legitimate business need can access user data, and all access is logged and monitored.

Infrastructure Security

We use Australian-based data centres with physical security measures and regular security audits. Our infrastructure includes firewalls, intrusion detection, and automated threat monitoring.

Regular Testing

We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities before they become problems.

Australian Data Storage

Your personal information is stored on servers located in Australia. We don't routinely transfer your data overseas. If we ever need to transfer data internationally for specific service purposes, we'll ensure adequate protections are in place and comply with Australian cross-border data transfer requirements.

While we implement strong security measures, no system is completely immune to security breaches. If we experience a data breach that's likely to result in serious harm, we'll notify affected users and the Office of the Australian Information Commissioner as required by law.

Your Privacy Rights

You have significant control over your personal information. Australian privacy law gives you specific rights, and we've built tools to help you exercise them.

Your Rights Under Australian Privacy Law

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days in a commonly used electronic format. You can export your budget data directly from your account settings at any time.

Correct Inaccurate Information

If any of your personal details are incorrect or outdated, you can update them directly in your account settings. For corrections we need to make on our end, contact our privacy team and we'll handle it promptly.

Delete Your Information

You can delete your minovarlex account at any time through your account settings. This will remove your personal information from our active systems. Some information may be retained in backup systems for a limited period or where we have a legal obligation to keep certain records.

Object to Processing

You can object to how we use your information for certain purposes. If you don't want to receive marketing communications, you can opt out at any time. You can also disable certain data collection features in your settings.

Data Portability

You can download your budget data in CSV or JSON format through your account dashboard. This makes it easy to move your financial information to another service if you choose to stop using minovarlex.

Lodge a Complaint

If you believe we've mishandled your personal information, you can lodge a complaint with us first. If you're not satisfied with our response, you have the right to complain to the Office of the Australian Information Commissioner.

How to Exercise Your Rights

For most requests, you can manage your data directly through your account settings. For access requests, deletion requests that require our assistance, or to exercise other privacy rights, email our privacy team at info@minovarlex.com with "Privacy Request" in the subject line. We'll respond within 30 days and guide you through the process.

Data Retention

We don't keep your information longer than necessary. Here's how long we typically retain different types of data:

Retention Periods

Active Account Data Retained for as long as your account is active. You can access and modify this data at any time.

Financial Transaction Records Kept for seven years after account closure to comply with Australian tax and financial record-keeping requirements.

Customer Support Communications Retained for three years to help us improve our service and resolve any follow-up issues.

Usage Logs and Analytics Data Aggregated usage data is retained indefinitely for product improvement. Individual user activity logs are kept for 18 months.

Marketing Communications Data Retained until you unsubscribe or close your account, then deleted within 60 days.

Deleted Account Data Most personal data is deleted within 90 days of account deletion. Backup copies may persist for up to 180 days before complete removal.

In some cases, we may need to retain information longer to comply with legal obligations, resolve disputes, or enforce our terms of service. We'll only keep what's necessary for these specific purposes.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies. These are small files that help our platform function properly and remember your preferences.

Essential Cookies

These cookies are necessary for the platform to work. They handle things like keeping you logged in, remembering your session, and maintaining security. You can't disable these without breaking core functionality.

Performance and Analytics Cookies

We use analytics tools to understand how people use minovarlex. This helps us identify which features are helpful and which ones need work. These cookies collect information about pages you visit, features you use, and how long you spend in different areas of the platform.

The data collected is aggregated and anonymised. We can see that "200 users accessed the budget comparison tool this week" but not "this specific person used it three times."

Your Cookie Choices

You can manage cookie preferences in your browser settings. Blocking all cookies will affect your ability to use minovarlex properly. Most browsers allow you to block third-party cookies while allowing first-party cookies, which gives you a middle ground.

Children's Privacy

minovarlex is designed for adults managing their personal finances. We don't knowingly collect personal information from children under 18. If you're under 18, please don't create an account or provide personal information through our platform.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we'll update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we handle your information, we'll notify you by email and provide a prominent notice on our platform before the changes take effect. This gives you time to review the updates and decide whether you want to continue using minovarlex.

Your continued use of our services after changes become effective means you accept the updated policy. If you disagree with changes, you can close your account before they take effect.

International Users

minovarlex is an Australian company operating primarily for Australian users. Our services are designed with Australian privacy laws and financial practices in mind.

If you're accessing minovarlex from outside Australia, be aware that your information will be transferred to and processed in Australia. By using our services, you consent to this transfer. Australia is recognised as having adequate data protection standards by many jurisdictions, but if you have concerns about this transfer, please contact us before creating an account.

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your information, we're here to help.

Email: info@minovarlex.com

Phone: +61 2 9264 2223

Mail: 176 Currie St, Warnbro WA 6169, Australia

We aim to respond to all privacy inquiries within five business days.